Workforce User Self Enroll, Manage, Recover Devices

Video

See how users can self-enroll in Beyond Identity, and add, remove, and recover their credentials and devices themselves, without the help of IT. There are two methods for self-enrollment. The first is through email, the second is through the single sign-on. 

Email enrollment

Let's go through email enrollment first. Users can receive an email from Beyond Identity. It can be customized with your logo and other information. Users are brought through two quick steps. 

First, download the Beyond Identity Authenticator, and two, register their credentials on their device. The first step is to download the Authenticator. When users click "View Authenticator Options," Beyond Identity recognizes the type of platform they're on and since they're on a Mac, it recommends downloading the Mac Authenticator. 

The Authenticator can also be downloaded on Windows computers and on Apple and Android phones and tablets. Users can also find the link to download the Authenticator in the App Store and on Beyond Identity's website. Admins can also choose to pre-distribute the Authenticator onto users devices using their MDM. 

So let's assume this user doesn't have the Authenticator yet so they’ll have to download it. Once downloaded, users will notice their Authenticator is empty. Now it's time to go back to the email and go to step two to register our credentials on this device. The user would need to click to register a new credential. This creates and embeds the user's credentials locally on their device, and it's successful.

They're all set up! That's it for email enrollment. In less than 30 seconds, the user is enrolled and ready to access company resources without a password ever again. 

Enrollment through a single-sign on

Now let's go through the second enrollment option through Okta's user portal. Users first authenticate into Okta's single sign-on. This is before users are enrolled in Beyond Identity so they will use a password for the very last time to log into Okta. 

They'll see Beyond Identity pop up on their list of available apps in Okta's user portal. Once they click on Beyond Identity users are directed to download the Beyond Identity Authenticator and register their credentials on their device. They've already downloaded the Authenticator in the example so they’ll register the credentials on the device. 

So you can see the credential has been added and now they're ready to go passwordless. After users enroll, they can set up Authenticators on their other devices so that they don't have to pick up a second device to log in and there's less of a chance of getting locked out. 

Setting up Beyond Identity Authenticator on a phone

In this scenario they enrolled first on a computer and now they're going to set up Beyond Identity on a phone. So the first step is to download the Authenticator on their phone. The easiest way to find the Authenticator is through the App Store. 

So they're going to install the Authenticator on a phone. They're going to open the Authenticator, choose to add a credential, and add an existing credential from another device. They'll choose the camera option, then users will go back to the computer's Authenticator and click set up other devices. 

Beyond Identity will ask for a biometric and once it reads the fingerprint, a QR code will display on the computer. Then the user will scan the QR code using their phone and now they're all set up. Their credentials are now on their phone too. This means they can use Beyond Identity on their phone for passwordless logins to all of their web-based and native mobile applications. 

Notice how users can set up other devices without a password. There's no password hiding in the background or used as a backup and when users lose a device. They can remove that device as an Authenticator themselves without having to contact IT. They can simply log in to their Beyond Identity Console, which can be accessed through the single sign-on and delete a device. And that's it for self-enrollment adding removing and recovering devices.